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Privacy Policy

Last updated on March 19, 2023

Effective Date March 19, 2023

Consent to Policy

This privacy policy describes the policies of Ventil-Air Vallée & Fils (hereby referred to as the "Company"), 141, rue des Érables, Rigaud (QC) J0P 1P0,, regarding the collection, use, communication, storage, and destruction of your information that we collect when you use our website ( The policy is subject to Quebec law on this matter, the Private Sector Privacy Act, as well as other applicable legislative provisions and regulations.

Ventil-Air Vallée & Fils is committed to respecting the privacy of your personal information and undertakes to protect and use it only for the purposes for which it was collected. The purpose of the policy is to inform you about our privacy practices. We want to inform you for what purposes and how we collect your personal information and how it is used, communicated, stored, and destroyed.
We may modify this Privacy Policy at any time without notice and will publish the revised Privacy Policy on the website. We recommend that you regularly check this page.

Personal Data Protection Officer

If you have any questions or concerns about the processing of your personal information, you can email our Personal Data Protection Officer: Natalie Leduc | | 450 451-0913.

Their role includes:

  • Contributing to the establishment of the information security incident management process;
  • Keeping the registry of information security incidents that could jeopardize information security up to date, documenting these incidents, and informing the management about them;
  • Contributing to information security risk analyses to identify threats and vulnerabilities and implement appropriate solutions.
  • In case of a privacy incident, the person responsible for personal information protection takes charge of incident handling and collaborates with any other relevant personnel depending on the nature of the incident.

Information We Collect

Please note that certain information described below that we collect when using the website may, as appropriate, not constitute personal information within the meaning of the law and therefore would not be subjected to this policy.

We will collect and process the following personal information about you when you fill out online forms on the website:

  • Full Name
  • City of residence
  • Phone number
  • Email address

Digital Information

We may collect information that is not personal in nature, including the type of internet browser or computer system you use or the domain name of the website from which you linked to our site. Geolocation data, such as your IP address, precise or approximate location determined from your IP address or your mobile device's GPS (depending on your device settings), may also be collected.
Additionally, when you visit our website, certain information may be placed on your computer in the form of a cookie or similar file. Cookies allow us to retain certain information about your use of the website, including the date of your last visit, the pages viewed, and the files downloaded. Cookies allow us to tailor our website to better meet the interests and preferences of visitors.
Ventil-Air Vallée & Fils does not link the information obtained in this way to your personal information.
Most internet browsers allow you to erase cookies from your computer's hard drive, block them, or receive a warning before they are installed. Please refer to your browser's instructions for more information on these functions.

How We Share Your Information

When you provide us with your personal information, you consent to us disclosing it to:
  • our suppliers of goods or services, organizations, or individuals whose services have been retained to perform certain functions on our behalf (e.g. data processing, document management, etc.). We take necessary measures, whether contractual or otherwise, to ensure that these third-party suppliers of goods or services process your personal information solely for the purposes determined by the Company and offer a level of protection of personal information comparable to that which the Company provides with respect to personal information in its possession;
  • any entity in the event of a merger or change of control, in whole or in part, only if the parties conclude an agreement under which the collection, use, and disclosure of information are limited to the objectives of the business transaction;
  • any public authority if required by law.

We will not disclose your personal information to any other third party without seeking your consent.

We do not transmit your personal information to a promotional partner unless you have specifically consented to the disclosure of your personal information to them.
We may also disclose your personal information for the following reasons: (1) to comply with the law, regulation, court order, or other legal process in force; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to allegations that your use of the website violates the rights of a third party.

Service Providers and Other Third Parties

Although we try to avoid sharing your personal information with third parties, we may engage service providers to perform various services on our behalf, such as managing and securing information technology, as well as analyzing, hosting, and storing data. We have outlined below the cases in which such sharing may occur:
  • We use Informatique Commerciale du Suroît for website hosting. 

External Hyperlinks displayed on our Site

The website may include links to websites operated by third parties. By clicking on these links, you leave the website. The Company has no control over the operation of these websites, and the fact that they are listed on its website does not in any way engage the Company's responsibility. All personal information you transmit through these websites will be subject to their privacy policy.

Retention of your Information

Subject to applicable laws, we only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, after which it is destroyed. Additionally, our retention periods may be amended in a timely manner due to legitimate interests (e.g. to ensure the security of personal information, to prevent abuse and violations, or to prosecute criminals).
Rest assured that when the purpose for which information was collected is accomplished, we proceed to destroy or anonymize that information in accordance with applicable legislation.
For more information on the periods during which your personal information is retained, please contact our Personal Data Protection Officer using the contact information provided in section 1.2 of this Policy.

Your Rights

Under applicable law, you may have the right to access, rectify, or erase your personal data, receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (transfer) your personal information to another entity, withdraw any consent you have given us to process your data, file a complaint with a statutory authority, and other relevant rights under applicable laws. To exercise these rights, you can write to us at We will respond to your request in accordance with applicable law.

Please note that if you do not allow us to collect or process the required personal information or withdraw consent to process it for the required purposes, you may not be able to access or use the services for which your information was sought.

Security Measures

The company implements appropriate and reasonable security measures to protect personal information against loss or theft, and against unauthorized access, disclosure, copying, use, or modification by law. Only staff members who absolutely need access to personal information as part of their duties are authorized to access it.
Employees of the Company have been made aware of this Policy and have committed to comply with it and respect the confidential nature of personal information.
Among the various measures implemented:
  • Employees or individuals working on behalf of the company must, in particular:
    • Make reasonable efforts to minimize the risk of unintentional disclosure of personal information;
    • Take special precautions to ensure that personal information is not monitored, overheard, accessed, or lost when working in premises other than the company's offices;

Effective Date

This policy comes into effect upon its publication.

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